Goals

  1. Increasing the efficiency of B2B sales through the introduction of self-service tools

  2. Improving the quality and speed of B2B customer service

  3. Receiving a comprehensive tool for posting information about the company's goods and services

  4. Increasing customer loyalty by providing customers with the maximum amount of information about products

Tasks

Solutions

Result

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About the Company

Thermex Corporation is a large international commercial and industrial holding, a leader in the water heating industry in Russia and one of the leading manufacturers and suppliers of heating equipment. The Thermex brand was founded in 1949. The company entered the Russian market in 1995, having a history of successful developments in the field of water heating technology, and has been the market leader in this segment for more than 12 years. In recent years, the company has expanded its scope of activities, developing lines of heating equipment, water filtration systems and other categories of household appliances.

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